JAMAICA, NY—This week, Congressman Gregory W. Meeks (NY-05) and Congresswomen Grace Meng (NY-06) of Queens were joined by staff of U.S. Reps. Carolyn Maloney (NY-12), Nydia Velazquez (NY-07), and Hakeem Jeffries (NY-08) in a meeting the Members requested with the United States Postal Service (USPS) about the ongoing postal crisis in Queens and Brooklyn.
“This meeting was a productive first step, though it falls far short of a full and adequate resolution of the postal service crisis in Queens and Brooklyn. In our meeting, I was very candid about the shortcomings of USPS’ service in my district. I retold my constituents’ stories about delayed and non-delivered mail, lost packages, and mailbox manipulation,” Congressman Gregory W. Meeks (NY-05) said. “Our constituents should never have to worry about the many postal service issues plaguing our boroughs. The postal service assured us it will hire additional staff—including letter carriers—to resolve delays and discrepancies in mail delivery; station USPS staff on phone lines to respond to comments and concerns from the public, and to ensure every postal matter is handled in a timely manner; and, retrofit 3,000 P.O. Boxes in Queens and Brooklyn to prevent ‘mail fishing. I’ll continue to hold USPS accountable as it attempts to fix outstanding mail issues in my district.”
“Complaints about the Postal Service in my district have reached an all-time high,” said Congresswoman Meng (NY-06). “Problems are a regular occurrence and continue to grow. Throughout my district, constituents have complained about missing mail, untimely delivery, receiving wrong mail, packages not being picked up or delivered, and poor customer service at several post office branches. These constant problems are unacceptable. Queens residents are entitled to reliable and timely mail service. During this meeting, we made our complaints loud and clear, and Postal officials clearly heard about the problems impacting our constituents. It is imperative that the agency now follow through on its commitment to resolve these issues, and we will keep the pressure on until they do. I do want to commend the Postal Service for agreeing to my request to retrofit collection boxes in order to combat mail fishing. I look forward to these upgrades occurring soon.”
“I’m pleased to work with my colleagues to address postal concerns facing Queens residents. Changes in the way people use the post office has had a major impact, with many more packages and fewer letters. What’s more, over the last decade, Western Queens and North Brooklyn has grown enormously, and the increased density has negatively impacted mail delivery service. I have written to the postal service repeatedly about the need for a new full-service post office in Dutch Kills, which would help ensure that residents and small businesses have reliable postal service, and my staff reiterated those concerns during the meeting,” Congresswoman Carolyn B. Maloney (NY-12) said. “I’m glad that USPS committed to hiring additional staff to help resolve recurring mail delivery problems, and we need to retrofit mail boxes to prevent theft. Consumers and businesses deserve reliable delivery service, and I will continue to work with USPS to help resolve these problems in Western Queens and North Brooklyn. I thank Congressman Meeks for hosting this important meeting.”
“Mail service in America is a right. Every single one of my constituents deserves to receive mail regularly at their home, without delay. The non-delivery of mail, chronically late mail and other poor customer service issues that people may have experienced is absolutely unacceptable,” Congressman Hakeem Jeffries (NY-08) stated. “I look forward to working with my colleagues in the New York Delegation and the United States Postal Service to ensure that every New Yorker receives dependable service from the USPS.”